Information We Collect

When you order flowers through Codeprae, we collect information that helps us deliver beautiful arrangements to your loved ones. This includes your name, delivery address, phone number, and payment details. We also gather information about your flower preferences to make future orders even better.

Our website automatically collects some technical information like your IP address and browser type. This helps us keep the site running smoothly and protect against fraud. We use cookies to remember your preferences and make ordering easier next time.

How We Use Your Information

Your information serves one main purpose: making sure your flower orders are perfect every time. We use your details to process payments, coordinate deliveries, and send you updates about your order status.

• Processing and fulfilling your flower orders with our local partner florists
• Communicating about delivery times and any special instructions
• Handling payment processing securely through encrypted systems
• Improving our service based on your preferences and feedback
• Sending occasional updates about seasonal flowers and special occasions

We never sell your personal information to third parties. Your data stays with us and the trusted partners who help deliver your orders – that's it.

Data Protection and Security

Protecting your information is something we take seriously. We use industry-standard encryption for all payment processing and store your data on secure servers with regular backups and monitoring.

Our team receives regular training on data protection practices, and we limit access to your information to only those employees who need it to process your orders. We also work with payment processors that meet PCI DSS compliance standards.

Your Rights and Choices

You have complete control over your personal information. You can request to see what data we have about you, ask us to update incorrect information, or request deletion of your account and associated data.

• Access your personal data and order history at any time
• Correct any inaccurate information in your account
• Delete your account and associated personal data
• Opt out of marketing communications while keeping your account active
• Export your data in a readable format

To exercise any of these rights, simply contact our support team. We'll respond within 30 days and help you with whatever you need regarding your personal information.

Sharing Information with Partners

We share your information only when necessary to complete your flower orders. This includes sharing delivery details with our partner florists and your address with delivery services.

All our partners sign agreements requiring them to protect your information and use it only for completing your orders. We don't share your data for marketing purposes or any other reason beyond fulfilling your flower delivery requests.

Payment information goes directly to our certified payment processors and isn't stored on our servers longer than necessary for transaction processing and record-keeping requirements.

Data Retention

We keep your information only as long as needed to provide our services and meet legal requirements. Order information is typically retained for seven years for accounting purposes, while your personal account data remains active until you choose to delete it.

If you haven't placed an order in three years, we'll send you a reminder about your account and ask if you'd like to keep it active or have it deleted. Marketing communication data is removed immediately when you unsubscribe.

International Data Transfers

Your data is primarily stored on servers located within Azerbaijan. When we work with international payment processors or cloud service providers, we ensure they meet equivalent data protection standards.

Any transfers of your data outside Azerbaijan are done with appropriate safeguards in place, including contractual protections and compliance with international data transfer regulations.

Cookies and Tracking

We use cookies to make our website work better for you. Essential cookies help with site functionality, while preference cookies remember your flower choices and delivery addresses for easier ordering.

You can control cookies through your browser settings. Disabling essential cookies might affect site functionality, but you can turn off preference and analytics cookies without impacting your ability to place orders.

We don't use third-party tracking cookies for advertising purposes. Our analytics are focused on improving the ordering experience rather than building advertising profiles.